Help

 

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Q: Which format should I use to view the video?

A: If you intend to watch the video on your computer, the Flash Player may be your best bet, as it allows you to watch the clip as it downloads. The m4v can be uploaded to an iPod. If you’re dealing with slow bandwidth, the .mp3 is the smallest option, though it is audio only.

Q: How do I download a file to my computer or iPod?

A: You can download the .wmv, .m4v, and .mp3 by right clicking on the link and selecting “save link as.” The.m4v and .mp3 is iPod compatible.

Q: How long will the video take to load?

A: For the Flash Player, please allow for the clip to load for 30 seconds before hitting play. Depending on your connection speed, the episodes will take anytime between 5 and 20 minutes to download.

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If you are having trouble with the download speed or anything else, feel free to contact our tech support at product.support@pearsoned.com